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Living Up to Customers' Trust by Delivering Satisfaction
In order to bring out user-friendly products that reflect the desires of customers, Sharp conducts usability testing. Sharp pursues customer satisfaction by supplying products and services that customers can always rely on. The company also takes the customers' viewpoint as it trains its employees to put the concept of usability into actual products.
Reinforcing Information Security
Keeping pace with the development of IT infrastructure, companies must now take more responsibility than ever for ensuring the privacy of information. By strengthening information management systems, improving the safety of information infrastructure, and providing employees with comprehensive training on information management and security, Sharp is aiming to become a company that can be thoroughly trusted with information security and personal information protection.
Appropriate Return of Profits and Information Disclosure
One of the most important management principles for Sharp is to return a portion of profits to shareholders. By providing prompt, accurate, and wide-ranging information, Sharp is promoting communication with shareholders and investors in Japan and overseas, and the valuable feedback of these stakeholders is regularly relayed to Sharp management for future improvements.
Mutual Prosperity with Suppliers and Dealers
Sharp carries out procurement activities through fair evaluation, ensuring that all domestic and overseas companies are provided with equal opportunities. To build good relationship with business partners, Sharp promotes dialogue through explanation sessions and informal gatherings that deepen mutual understanding. It is also Sharp's belief that CSR activities should apply to the entire supply chain, including its business partners.
Creating a Fair, Positive, and Progressive Workplace
Sharp stresses the importance of basic human rights and personal dignity, provides opportunities to enthusiastic employees, and fosters the diverse abilities of all employees. By creating a work environment where all employees can work safely and maintain good mental and physical health, Sharp is encouraging the growth of the company and its employees.
Social Contribution Activities as a Corporate Citizen
With the Sharp Green Club (SGC) acting as the core, Sharp conducts community-based activities that contribute to society in Japan and overseas. And since fiscal 2004, Sharp has been creating Sharp Forests all around Japan in areas where Sharp bases and sales offices are located.
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